A dual-degree vet with a sharp mind for care and strategy, Dr. Royce ensures every puppy thrives before adoption.
Gavin H. Ellis, MBA
Founder & CEO
Vision-driven and heart-led, Gavin built Pawndhaven to raise the standard in ethical pet care and adoption.
Lana M. Prescott, CPDT-KA
Puppy Wellness Consultant
With a calm spirit and certified training skills, Lana creates wellness plans that match each pup's unique needs.
Dr. Bryan Gooding, DVM
Senior Veterinary Surgeon
A seasoned vet with a heart for animals, Dr. Bryan Gooding oversees all medical care with precision and compassion.
Tessa A. Monroe, CMG
Lead Grooming Specialist
An award-winning groomer who treats every dog like royalty — Tessa’s touch is as gentle as her style is sharp.
Tyler K. Rhodes, CPDT
Training & Behavioural Specialist
Tyler speaks fluent dog. His behavioural programs help pups transition into homes with ease and confidence.
Kendra L. Bloom, BSc Animal Science
Customer Relations Specialist
The voice behind our client happiness; Kendra blends expertise and empathy in every interaction.
Noah d. grant, pmp
general operatios manager
Noah D. Grant, PMP, leads Pawndhaven’s operations with focus and efficiency, ensuring smooth service delivery and team coordination every day.
Jillian R. Hart, MSW
Adoption & Outreach Manager
Jillian R. Hart, MSW, connects loving families with pets in need while leading community outreach with heart, care, and expertise.
Instant appointment With Vets
Need quick care? Book an instant appointment with our certified veterinarians and get expert help for your pet without the wait. Fast, reliable, and stress-free.
Every month, my corgi and I look forward to that little Pawndhaven box. The treats are always new, healthy, and made with real ingredients. Last month, the box came with this little squeaky carrot toy that my dog hasn’t let go of since. What I really like is the variety and how thoughtful the picks feel — it’s not just random filler. I like the surprise factor, and my dog loves everything. It’s become a fun little ritual for us.
Kevin Ortega
Web Developer
I bought the grooming kit mostly for my poodle, Luna, because the last one I had pulled too much on her fur. The brush in this set is honestly amazing — it glides gently through her coat and removes loose hairs without hurting her. The nail clipper was sharp and safe, which I appreciate as someone who’s accidentally clipped too far before. What I didn’t expect was how nice the packaging was — minimalistic but neat, and it arrived in 3 days. You don’t usually get this level of detail with pet products.
Janelle Morris
Interior Designer
I’d been wanting a cavapoo for over a year and finally decided to make the leap. I had concerns, especially since I’m a nurse and my hours vary, but Pawndhaven helped me find a pup that matched my energy level and lifestyle. The process took 3 weeks, and I was nervous, but the team reassured me every step. When I finally held her for the first time, I teared up. She was so gentle, and the moment felt like destiny. They even gave me a checklist to prepare before her arrival — little things that made a huge difference.
Naomi Ellison
Nurse
I adopted my first dog through Pawndhaven and I can honestly say I don’t think I would’ve survived those first few weeks without them. They sent me a new puppy guide, meal plans, tips for sleeping through the night, and were so patient when I panicked over her first sneeze. I felt supported from beginning to end. My puppy is now 3 months old, thriving, and already knows how to sit and stay. Couldn’t be happier with my experience
Sophia Richards
Fashion Blogger
My pug, Lola, has had digestive issues since she was a pup. I’ve switched brands three times and nothing worked — until I tried the sensitive puppy formula from Pawndhaven. I was hesitant, but after just 4 days of introducing it slowly, her stool normalized and she stopped scratching at her tummy. I appreciated that the feed came with a breakdown of the ingredients and feeding schedule suggestions. It made me feel like they cared about her health as much as I do.
Hannah Brooks
Early Childhood Teacher
The leather collar I bought from Pawndhaven wasn’t just stylish, it actually held up during a heavy rain walk. What got me was the stitching and the engraved nameplate — clear, deep, and secure. I ordered the wrong size by mistake and their support responded within hours to help me switch before it shipped. That’s what makes a brand stand out for me — fast, human service. Would definitely recommend.
Eric Thompson
Graphic Designer
As a coach, I’m gone a lot, but I’ve always wanted a loyal companion. I adopted a golden retriever from Pawndhaven and the process was smoother than I expected. The wait was about 12 days, and during that time, they sent me weekly photos and health updates. They even told me what brand of food he was eating so I could continue it at home. When I picked him up, he smelled clean, was super calm, and responded well to people. You can tell he was loved before I got him. He’s been a great stress reliever for me after practice.